Wednesday, April 25, 2018

Are You Neglecting This Important Aspect of K-12 Campus Security?

K-12 schools across the country have been rocked by recent events that highlight a need for greater security. Because of these events, you may be looking at updating current security policies and procedures, as well as implementing new ones.

School hallway of lockersOne security issue that hasn’t received significant public attention is key control. Implementing effective and secure key control procedures entails several variables, including who will manage keys, how many faculty members will have access to them, how long faculty can keep certain keys, and so much more. All of these factors contribute to the struggle you may be facing when trying to put your key control policies into practice.

Unfortunately, this security gap puts your students and your campus at risk. For instance, police were investigating a bomb threat at a school in Massachusetts when they discovered a 16-year-old was carrying a school master key. Although the teen wasn’t connected to the threat, it’s concerning that he was caught with the key. What was he planning to do with it? Had the school realized the master key was missing? How did he get it in the first place?

These are questions that no school should leave unanswered. Fortunately, there’s a secure and effective solution for managing your campus keys. To learn more about how you can improve your key control practices, check out our white paper.

Tuesday, April 17, 2018

Client Spotlight: Electronic Key Control System Helps Sprawling Dealership Family

McGrath Family of Dealerships
Source: McGrath Family of Dealerships
The drive from Marion, IA to Dubuque, IA is more than 65 miles each way, making the round trip almost two and a half hours. That's a long time for an employee to be in a car during business hours, let alone when a customer sale is hanging in the balance.

That drive is something employees at the McGrath Family of Dealerships occasionally have to deal with when they need to retrieve a car from a Volkswagen store in Dubuque for a sale in Marion. When a dealership group has multiple stores spread across a region, trips like this are simply a reality of the business. They can also turn out to be a huge waste of time and money.

What happens if there is a miscommunication about the car being in Dubuque? Does the dealership even know where that car's key is? What if the car was sold the day before and the CRM wasn't updated in time? Even if the rep calls ahead, does the Dubuque employee know for sure that the car is still on the lot?

Wasted trips helped McGrath recognize that it needed a better solution for managing its inventory and its keys across its multiple dealerships. That solution needed to track who has keys and when they took them across multiple locations. By ensuring inventory information was centralized and kept up to date, employees would no longer have to make long, pointless trips to stores in Iowa City, Dubuque or Grand Rapids.

McGrath found an answer in KeyTrak. The dealership began installing the electronic key control system at several of its stores in early 2012 and has continued to install systems at every new store it has acquired or opened since.

There are now 21 KeyTrak systems storing more than 3,500 keys across McGrath's multiple dealerships, covering sales and service departments alike and keeping everything running like a well-oiled machine.

"When a key is checked out, we know who has the key," said Orrin Smith, director of sales for McGrath Family of Dealerships. "We chose KeyTrak for how the systems integrate with each other and how they can communicate with all departments at multiple locations."

How much would having key systems that communicate across your several dealerships help improve your processes?