Helping Gen Z Embrace Key Control Technology in the Workplace

Following the oft-maligned millennials, Generation Z — those born between 1997 and 2012 — now make up 30% of the population and 27% of the workforce. As more GenZers join your team, consider how you train staff on your workplace technology, including key control.  

Use these key control training tips to set them up for success. 

Digitize Your Key Control Processes

With Gen Z being accustomed to technology in nearly every aspect of life, manual key control processes may feel outdated and inefficient. In addition, manual key logs leave too much room for human error.  

Upgrading to electronic key control management systems aligns with their preference for digital tools and efficiency. Plus, the system automatically records system transactions, which increases security and reduces mistakes. 

Use Engaging, High-Tech Training

Capturing employees’ attention is essential for any kind of training. Since Gen Z grew up in a digital environment, they prefer engaging, technology-driven training.  

Despite their similar age and life experience, not all members of Gen Z learn the same way. Some absorb information best through visuals, others through hands-on practice. Incorporate different learning styles into your training process so it's effective for everyone.  

Keep Information Simple and Focused

Platforms like TikTok and Instagram Reels have popularized dynamic, bite-sized content. That's why microlearning — delivering content in short, focused bursts — is an especially effective training method for Gen Z.  

When training new employees on key management system processes, avoid lengthy videos or overviews. Instead, break instructions down into short segments that cover one essential task at a time. For example: 

• How to log in to the system
• Checking out or checking in a key
• Selecting a checkout reason 

Encourage In-Person Collaboration

Although Gen Z is fluent in digital communication, most strongly prefer in-person conversations. Technology is a necessary and helpful addition to the workplace, but nothing can replace real human interaction. 

When it comes to key control training, pair new Gen Z employees with experienced staff for hands-on learning. This approach gives trainees the opportunity to ask questions and engage with the information. 

Set Clear Expectations

Be specific about your key control procedures. For example, what keys will they need for their jobs? When should they return a key after using it? How should they respond if a key goes missing? 

Young employees want to feel confident in their work and abilities. That doesn’t mean you need to hold their hand every step of the way — it means pointing them in the right direction and making sure they know your organization’s goals. 

As a generation born into the digital age, Gen Z values technology that helps them do their jobs efficiently. By combining modern solutions like electronic key management with engaging training, you’ll show younger employees they’re part of a workplace that’s evolving right alongside them.