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Picture this: An employee has a key they’re supposed to return by the end of the workday — and then they don’t. How long does it take for you to realize it’s missing? With a KeyTrak system, you don’t have to wait until your next key audit to take inventory of unreturned keys.
Whether you have a KeyTrak Edge or Guardian system, you can take advantage of overdue key alerts to quickly respond to potential security incidents. If a user fails to return a key when it’s due, designated people will receive an email notification with details about the unreturned key and the name of the person who checked it out.
By investing just a few minutes to set up overdue key alerts, you’ll save hours — even days, weeks, or months — tracking down missing keys and dealing with the repercussions.
To set them up, have a system administrator follow the instructions for your KeyTrak Edge or Guardian system below.
Setting Up KeyTrak Edge Alerts
- Log into the software with admin credentials.
- Navigate to “Administration” and then “System Configuration”.
- Navigate to “Alarms”.
- From the dropdown menu, select “Key Overdue”.
- Select “Recipients”.
- Type the email address of the intended recipient and select “Add”. Repeat for all desired recipients.
- Click “Save”.
Setting Up KeyTrak Guardian Alerts
- Log into the software with admin credentials.
- Navigate to “Administration” and then “System Configuration”.
- Navigate to “Alarm Options”.
- From the dropdown menu, select “Key Return Past Due”.
- Select “Recipients”.
- Type the email address of the intended recipient and select “Add”. Repeat for all desired recipients.
- Select “OK” and then “Save”.
By following these simple steps, you’re increasing your organization’s security and saving substantial time. The next time an employee fails to return a key on time, you’ll be notified the moment it becomes overdue.
