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Customer Tip: Sign up for Customized Online Video Training

How would you rank your experience with the hardware and software you use every day at your organization?

Your answer might depend on your role. When 12,000 workers were asked if they were satisfied with their company’s technology experience, 92% of top leaders said yes, but only 68% of staff agreed. In fact, 46% of supervisors said they feel overwhelmed by technology at work.

Now think about your KeyTrak system specifically. Is there anything that overwhelms you? Have you ever wondered if you’re utilizing all your system’s features? Do you know how to set up custom reports? How about adding and removing users?

Our goal is to ensure you get the most out of your KeyTrak technology experience. If you haven’t already (and even if you have!), reserve a KeyTrak Live training session.


What is KeyTrak Live?

KeyTrak Live is our customized live video training program. After you schedule a session, our training consultant will reach out to you and discuss your training goals. Each class is about 30 minutes long and happens over video, so you can participate right from your desk.

During the training, the consultant will walk you through various features of KeyTrak using an actual system, allowing you to follow along. You’ll learn about new features and get tips on setting it up to work for your unique needs.

And the best part? If you’re covered by an active maintenance agreement, KeyTrak Live is available at no additional cost to you.

How should you prepare for your session?

To get the most out of your training, there are few things you can do to prepare:

  • List the tasks that take you the longest and that you perform most often. We can help you figure out the most efficient way to access your most-used features and reports.
  • Write out all your questions about the system’s functionality. We’ll introduce you to features you might not have known about, helping you unlock your system’s full potential.
  • Decide who should participate in the training. The classes are targeted to system administrators, but we encourage any staff or management to sit in too.

Don’t let your questions hold you back. Instead of feeling overwhelmed, get the training you need so you can feel empowered to do your job more quickly and effectively.

To see available classes and sign up, visit keytrak.com/live.

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